City of Sultan

Utility Service

The City of Sultan serves approximately 1,640 residential water accounts and 120 commercial water accounts. The Public Works Department is responsible for servicing and maintaining the City’s water mains and meters. The Utility Billing Department is responsible for monthly billing and account maintenance.

The City of Sultan bills monthly for water, sewer, garbage, recycle and storm water. City hall is open 8:00 a.m. to 5:00 p.m. on Monday and 8:00 a.m. to 5:00 p.m., Tuesday through Friday. We are closed on all legal holidays. Sultan City Hall is located at 319 Main Street, Ste. 200, in downtown Sultan.

If you are new to the City of Sultan, please call (360) 793-2231 to set up or transfer utility service into your name and confirm garbage service. Garbage service is required for City residents. New residents, please click here for our welcome letter!

Garbage Service

The city has a container system that began in 2015. Please click here for new garbage information. Each month, the city sends out a calendar in your monthly utility bill that contains the garbage schedule for the month along with other events throughout the city.


Don’t wait until your water is shut off to ask for help. Past due payments or payment arrangements MUST be made before shut off day. Please contact us to see how we can help. We can also share local resources that may be able to assist you. Please call at 360.793.2231.

Frequently Asked Questions about Utility Billing

For more information about garbage service, click here.
For more information about recycle service, click here.
For more information about storm water service, click here.
For more information about sewer service, click here.
For more information about water service, click here.