Effective June 1, 2016, Snohomish County is providing non-emergency numbers for the public use. After years of promoting 9-1-1 as the number for non-emergencies, YOU ARE NOW ASKED TO CALL 9-1-1 ONLY FOR EMERGENCIES.
Calls for police with no immediate danger to life or property, found property, or firework complaints should be referred to the non-emergency numbers.
The new numbers are: 425.407.3999 (SNOPAC) and 425.775.3000 (SNOCOM). SNOPAC is the call center for Everett and for East and North Snohomish County. SNOCOM is the call center for South Snohomish County. When in doubt, refer to the SNOPAC number.
Snohomish County has developed a web page with information for the public about calling 911 which lists the new phone numbers, links to other resources (filing a noise complaint, the online crime report etc.) and what constitutes an “emergency.”
For more information, please contact your local police department or call City Hall at 360.793.2231.
If you live, work or travel in Snohomish County, you can now create a free online safety profile which provides vital information to emergency responders when you call 911. Smart911 is a free service that allows residents to provide critical information such as emergency contacts, children’s photos or medical information, on a secure website. This information is only accessible by emergency responders when you call 9-1-1.
For more information about Smart911, please visit the website at: Smart911.