In case of a water emergency during the hours of 8 a.m. and 5 p.m., please call Sultan City Hall at 360.793.2231. After 5 p.m., please call 360.793.2231 and press 5 for the on-call staff member, or dial 911.

DAM 2The City owns a raw water supply reservoir (Lake 16) located approximately 2.5 miles north of the City’s Water Treatment Plant. The City is primarily reliant on Lake 16 for its water supply (approximately 97 percent). The City also has an intertie with the City of Everett’s water system, which delivers treated water to Sultan water consumers during periods of maintenance activity at the Water Treatment Plant, or when Lake 16 turbidity is high (typically in the autumn after a heavy rainstorm).


The City provides water service to approximately 1,587 customer accounts within its existing water service area boundary, which extends beyond the City’s corporate limits.  The City is responsible for providing public water service, utility management and water system development within the water service area.

The City’s water system has more than 34 miles of water main ranging in size from 1.5 to 16 inches, along with two water tank storage facilities.

Each year the Department of Health requires all water purveyors to send out a Water Quality Report to let the consumer know about the water they drink. Click here for a copy of the 2016 Water Report.

Water Conservation Tips
Water conservation measures are an important first step in protecting our water supply. Such measures not only save the supply of our source water, but also can save you money by reducing your water bill.

Please click here for your 2017 watering calendar.


Measures you can use inside your home include:

  • Fix leaking faucets, pipes, toilets etc.
  • Replace old fixtures; install water-saving devices in faucets, toilets and appliances.
  • Wash only full loads of laundry.
  • Do not use the toilet for trash disposal.
  • Take short showers instead of baths. A full bathtub required about 36 gallons of water.
  • Soak dishes before washing.
  • Run the dishwasher only when full.
  • When upgrading/replacing appliances, purchase energy efficient ones.

Conserve outdoors:

  • Water the lawn and garden in the early morning or evening.
  • Use mulch around plants and shrubs.
  • Repair leaks in faucets and hoses.
  • Use water-saving nozzles.
  • Use a hose with a shut-off nozzle along with a bucket of soapy water to wash your car.
  • Clean driveways and sidewalks with a broom – don’t use water.

Information on other ways you can help conserve water can be found at:

Cross Connections
Cross-connections that could contaminate drinking water distribution lines are a major concern. A cross-connection is formed at any point where a drinking water line connects to equipment. The City of Sultan requires those connections to be tested each year in the spring.

Outside water taps and garden hoses tend to be the most common sources of cross-connection contamination at home. The garden hose creates a hazard when submerged in a swimming pool or attached to a chemical sprayer for weed killing and insect control. Garden hoses that are left lying on the ground may be contaminated by fertilizers, cesspools or garden chemicals. Improperly installed valves in your toilet could also be a source of cross-connection contamination.

Community water supplies are continually jeopardized by cross-connections unless appropriate devices are installed and maintained. We survey all industrial, commercial, institutional facilities and properties with wells, irrigation systems and auxiliary water sources that have city water service to make sure all potential cross-connections are identified and eliminated, or protected by a backflow preventer to make sure it is providing maximum protection.

For more information, visit the Web site of the American Backflow Prevention Association ( for a discussion on current issues or e-mail


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