- ADA Notice
- Project Description
- Project Schedule and Final Plan
- Get Involved
- Grievance Procedure
- Contact the City
City of Sultan
Public Notice Under the Americans
with Disabilities Act
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of Sultan will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Employment: The City of Sultan does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.
Effective Communication: The City of Sultan will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally City of Sultan programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
Modifications to Policies and Procedures: The City of Sultan will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in City of Sultan offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Sultan should contact the office of Tami Pevey, ADA Coordinator/City Clerk at 360-793-1811 or via email at email@example.com as soon as possible but no later than 48 hours before the scheduled event.
The ADA does not require the City of Sultan to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden.
Complaints that a program, service, or activity of the City of Sultan is not accessible to persons with disabilities should be directed to Tami Pevey, ADA Coordinator/City Clerk at 360-793-1811 or via email at firstname.lastname@example.org.
The City of Sultan will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.
The City of Sultan is committed to providing equal access to its public programs, services, facilities, and activities for all citizens including those with disabilities. To achieve this end, the City developed an ADA (Americans with Disabilities Act) Self-Evaluation and Access Plan for the Public Right-of-Way, in compliance with federal and state law.
To satisfy the requirements set forth by Section 504 of the Rehabilitation Act of 1973, Title II of the Americans with Disabilities Act of 1990 (CFR 28 Part 35), and WSDOT Local Agency Guidelines Manual (Chapter 29), this ADA Access Plan intends to:
- Identify physical and communicative barriers in City of Sultan’s public right-of-way facilities that limit the accessibility of its programs, services or activities to individuals with disabilities;
- Describe the methods to be used to make the public right-of-way facilities, programs, services or activities accessible;
- Provide a schedule for making necessary modifications to provide better access and achieve compliance and;
- Identify the public officials responsible for implementation of the plan.
Note: This ADA Self-Evaluation and Access Plan focuses on the public right-of-way. The City will address barriers to accessibility in City buildings, parks, and other facilities at a future date.
The City of Sultan’s ADA Notice provides more information on the precedent for ADA compliance and the City’s legal responsibilities.
The City contracted the engineering firm Transportation Solutions Inc. to complete the citywide Public Right-of-Way ADA Access Plan.
- Performed field evaluations of public right-of-way facilities including curb ramps and accessible pedestrian signals.
- Launched project webpage and public online survey.
- Developed public engagement strategy and content with input from community stakeholders including members of the ADA community.
- Developed and refined barrier removal prioritization criteria based on input from city staff and other stakeholders.
- Prioritized public right-of-way accessibility barriers for removal.
- Developed cost estimates and financial plan for removal of public right-of-way accessibility barriers.
- Summarized public online survey findings.
- Submitted Draft Plan for public comment and City Council review including self-evaluation information, refined prioritization criteria, cost estimates, barrier removal schedule, and financial implementation plan.
- Revised and submitted Final ADA Access Plan based on City Council and public comments.
- Adopted Public Right-of-Way ADA Access Plan by City Council resolution.
ADA Access Plan
(Adopted Via Resolution 23-14 on October 12, 2023)
The City of Sultan City Council adopted the ADA Access Plan for the Public Right-of-Way on October 12, 2023 by Resolution 23-14. The City will provide progress updates to demonstrate where barriers to accessibility have been removed from the public right of way in accordance with the ADA Access Plan.
Have an idea about how to make Sultan’s public right-of-way facilities more accessible to people with limited mobility, vision, hearing, or cognitive disabilities? Here are ways to let us know!
Take our 5-10 minute online survey
Take the survey to let us know where you experience physical barriers in the City’s public right-of-way, or other barriers to City services, programs, and activities.
- Click here to take the survey (this survey is screen-reader friendly)
- Map enabled survey available here *
*For the map-enabled survey, you may report one barrier location per survey. To report additional barriers, you are welcome to repeat the survey multiple times.*
The City would especially value input from:
- Individuals with disabilities;
- Senior citizens;
- Individuals that encounter accessibility barriers such as parents/family members/friends of individuals with disabilities;
- Members of groups that provide services or transportation to individuals with disabilities;
- Individuals with experience and knowledge of ADA planning and requirements;
- Interested Sultan residents.
City of Sultan
Grievance Procedure under
The Americans with Disabilities Act
This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Sultan. The City of Sultan’s Personnel Policy governs employment-related complaints of disability discrimination.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.
The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:
General ADA Grievances Public Right-of-Way (PROW) ADA Grievances
Tami Pevey Nate Morgan
ADA Coordinator/City Clerk PROW ADA Coordinator/Public Works Director
319 Main Street 319 Main Street
P.O. Box 1199 P.O. Box 1199
Sultan, WA 98294 Sultan, WA 98294
Within 15 calendar days after receipt of the complaint, the ADA Coordinator or their designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator or their designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the City of Sultan and offer options for substantive resolution of the complaint.
If the response ADA Coordinator or their designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the City Administrator or their designee.
Within 15 calendar days after receipt of the appeal, the City Administrator or their designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the City Administrator or their designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.
All written complaints received by the ADA Coordinator or their designee, appeals to the City Administrator or their designee, and responses from these two offices will be retained by the City of Sultan for at least three years.
Click on the “Contact the City” tab for online and PDF grievance and appeal forms
City Staff Contacts
For questions regarding the ADA Access Plan, please contact:
ADA Access Plan Project Manager
Nate Morgan, Public Works Director
For questions regarding public right-of-way ADA grievances, please contact:
PROW ADA Coordinator
Nate Morgan, Public Works Director
For general questions related to access to existing City services, programs or activities:
Tami Pevey, City Clerk
TTY: 7-1-1 or 1-800-833-6388
Submit a Request, Grievance, or Appeal a Grievance
- Sultan ADA Grievance Procedures (pdf)
- To request an accommodation, including materials in alternative formats, click here
- To submit a grievance online, click here.
- To submit an appeal to grievance decision online, click here
- to download a printable pdf grievance appeal form, click here
For persons with hearing disabilities, please use the Washington State Relay Service by dialing 7-1-1, or 1-800-833-6388.