Project Description

The City of Sultan is committed to providing equal access to its public programs, services, facilities, and activities for all citizens including those with disabilities. To achieve this end, the City developed an ADA (Americans with Disabilities Act) Self-Evaluation and Access Plan for the Public Right-of-Way, in compliance with federal and state law.

To satisfy the requirements set forth by Section 504 of the Rehabilitation Act of 1973, Title II of the Americans with Disabilities Act of 1990 (CFR 28 Part 35), and WSDOT Local Agency Guidelines Manual (Chapter 29), this ADA Access Plan intends to:

1. Identify physical and communicative barriers in City of Sultan’s public right-of-way facilities that limit the accessibility of its programs, services or activities to individuals with disabilities; 
2. Describe the methods to be used to make the public right-of-way facilities, programs, services or activities accessible;
3. Provide a schedule for making necessary modifications to provide better access and achieve compliance and;
4. Identify the public officials responsible for implementation of the plan.

 Note: This ADA Self-Evaluation and Access Plan focuses on the public right-of-way. The City will address barriers to accessibility in City buildings, parks, and other facilities at a future date.

The City of Sultan’s ADA Notice provides more information on the precedent for ADA compliance and the City’s legal responsibilities.

Project Schedule

The City contracted the engineering firm Transportation Solutions Inc. to complete the citywide Public Right-of-Way ADA Access Plan.

Winter 2023

• Performed field evaluations of public right-of-way facilities including curb ramps and accessible pedestrian signals.
• Launched project webpage and public online survey.
• Developed public engagement strategy and content with input from community stakeholders including members of the ADA community.
• Developed and refined barrier removal prioritization criteria based on input from city staff and other stakeholders.
• Prioritized public right-of-way accessibility barriers for removal.
• Developed cost estimates and financial plan for removal of public right-of-way accessibility barriers. 
• Summarized public online survey findings.

Summer 2023

• Submitted Draft Plan for public comment and City Council review including self-evaluation information, refined prioritization criteria, cost estimates, barrier removal schedule, and financial implementation plan.

Fall 2023

• Revised and submitted Final ADA Access Plan based on City Council and public comments.
• Adopted Public Right-of-Way ADA Access Plan by City Council resolution.

Get Involved

Have an idea about how to make Sultan’s public right-of-way facilities more accessible to people with limited mobility, vision, hearing, or cognitive disabilities? Here are ways to let us know!

Take our 5-10 minute online survey

Take the survey to let us know where you experience physical barriers in the City’s public right-of-way, or other barriers to City services, programs, and activities.

1. Click here to take the survey (this survey is screen-reader friendly)
2. Map enabled survey available here *

*For the map-enabled survey, you may report one barrier location per survey. To report additional barriers, you are welcome to repeat the survey multiple times.*

 The City would especially value input from:

• Individuals with disabilities;
• Senior citizens;
• Individuals that encounter accessibility barriers such as parents/family members/friends of individuals with disabilities;
• Members of groups that provide services or transportation to individuals with disabilities;
• Individuals with experience and knowledge of ADA planning and requirements; 
• Interested Sultan residents.

Grievance Procedure under 
 The Americans with Disabilities Act

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA").  It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Sultan.  The City of Sultan’s Personnel Policy governs employment-related complaints of disability discrimination. 

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem.  Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:                                               

General ADA Grievances                                              Public Right-of-Way (PROW) ADA Grievances

Tami Pevey                                                                        Nate Morgan
 ADA Coordinator/City Clerk                                          PROW ADA Coordinator/Public Works Director
 319 Main Street                                                              319 Main Street

P.O. Box 1199                                                                    P.O. Box 1199

Sultan, WA 98294                                                            Sultan, WA 98294

adacoordinator@ci.sultan.wa.us                                 adacoordinator@ci.sultan.wa.us 

Within 15 calendar days after receipt of the complaint, the ADA Coordinator or their designee will meet with the complainant to discuss the complaint and the possible resolutions.  Within 15 calendar days of the meeting, the ADA Coordinator or their designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape.  The response will explain the position of the City of Sultan and offer options for substantive resolution of the complaint.

If the response ADA Coordinator or their designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the City Administrator or their designee.

Within 15 calendar days after receipt of the appeal, the City Administrator or their designee will meet with the complainant to discuss the complaint and possible resolutions.  Within 15 calendar days after the meeting, the City Administrator or their designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by the ADA Coordinator or their designee, appeals to the City Administrator or their designee, and responses from these two offices will be retained by the City of Sultan for at least three years.

Click on the “Contact the City” tab for online and PDF grievance and appeal forms

City Staff Contacts

For questions regarding the ADA Access Plan, please contact:

ADA Access Plan Project Manager

Nate Morgan, Public Works Director

360-793-2262

nate.morgan@ci.sultan.wa.us

For questions regarding public right-of-way ADA grievances, please contact:

PROW ADA Coordinator

Nate Morgan, Public Works Director

360-793-2262

adacoordinator@ci.sultan.wa.us 

For general questions related to access to existing City services, programs or activities:

ADA Coordinator

Tami Pevey, City Clerk

360-793-1811

TTY: 7-1-1 or 1-800-833-6388

adacoordinator@ci.sultan.wa.us

Submit a Request, Grievance, or Appeal a Grievance

• Sultan ADA Grievance Procedures (pdf)
• To request an accommodation, including materials in alternative formats, click here 
• To submit a grievance online, click here.
  • to download a printable pdf grievance form, click here
• To submit an appeal to grievance decision online, click here
  • to download a printable pdf grievance appeal form, click here

For persons with hearing disabilities, please use the Washington State Relay Service by dialing 7-1-1, or 1-800-833-6388.