Utility Billing

Alert: DOXO.com bill paying service is NOT affiliated with the City of Sultan. Payments from DOXO are mailed to the city and may cause a delay in the payment, resulting in late fees to your account. If using a fee-based service such as DOXO, please allow enough time for mailing purposes.

Utility Service

The City of Sultan Utility Billing Department is responsible for monthly billing and account maintenance for water, sewer, and stormwater services.

To view current ordinances regarding utility rates click on the link below:

Current Utility Billing Rates
Water Rates (Ordinance 1379-22)
Sewer Rates (Ordinance 1380-22)
Stormwater Rates (Ordinance 1381-22)


New Service

If you are new to the City of Sultan, please call (360) 793-2231 to set up or transfer utility service into your name. New residents, please read our Welcome Letter (PDF)!

Low-Income Utility Rate Discount

If you are a senior citizen or a permanently disabled person who meets the income threshold requirements along with other additional qualifications, you may be eligible for discounted rates on City utilities. For continued eligibility, you must submit a new application each year.

Please click here to fill out the application form online.

Garbage Service

Effective January 2021 the City contracts garbage and recycling services with Republic Services. To learn more about this service, visit the Public Works Garbage page or contact Republic Services Customer Service at (425) 977-4125. Garbage service is required for City residents. 

Need Help with Your Sultan Utility Bill?

Don’t wait until your water is shut off to ask for help. Past-due payments or payment arrangements must be made before shut off day. Please contact us at (360) 793-2231 to see how we can help. We can also share local resources that may be able to assist you.

The following organizations may be able to help: