In case of a water emergency during the hours of 8 a.m. and 5 p.m, please call Sultan City Hall at 360-793-2231. After 5 p.m, please call 360-793-2231 and press 5 for the on-call staff member, or dial 911.
The City provides water service to approximately 1,587 customer accounts within its existing water service area boundary, which extends beyond the City’s corporate limits. The City is responsible for providing public water service, utility management and water system development within the water service area.
The City’s water system has more than 34 miles of water main ranging in size from 1.5 to 16 inches, along with two water tank storage facilities.
Each year the Department of Health requires all water purveyors to send out a Water Quality Report to let the consumer know about the water they drink. View the most recent Water Quality Report (PDF).
The City owns a raw water supply reservoir (Lake 16) located approximately 2.5 miles north of the City’s Water Treatment Plant. The City is primarily reliant on Lake 16 for its water supply (approximately 97%). The City also has an intertie with the City of Everett’s water system, which delivers treated water to Sultan water consumers during periods of maintenance activity at the Water Treatment Plant, or when Lake 16 turbidity is high (typically in the autumn after a heavy rainstorm).